Premium Luxury Room
- 1 King-size bed
- Shower
- Bathtub
- Balcony
Hotel · Cape Town · Western Cape
Queen Victoria Hotel By Newmark
A 5-star stay in Cape Town’s vibrant Portswood Ridge, close to the Waterfront and with Table Mountain views from many rooms.
- 9.5 staff rating
- Saltwater pool and spa
- Near V&A Waterfront
8.8
Great
709 reviews
Booking.com 8.8 · 709 reviews
About
Queen Victoria Hotel By Newmark
Queen Victoria Hotel By Newmark is a 5-star property in Cape Town's Portswood Ridge, within a short walk of the V&A Waterfront. The hotel occupies a building with dockside history, blending modern design with a sense of place. Guests consistently praise the attentive staff and the quality of dining, from large breakfasts to well-regarded dinners.
The hotel offers a saltwater pool, a spa and wellness centre, a fitness centre, and a business centre, along with valet parking and a paid airport shuttle. Rooms range from the Premium Luxury Room to the Presidential Suite, many with mountain views and balconies. The property is rated 8.8 out of 10 across 709 reviews, with rooms and service scoring particularly high.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Attentive, personal service — Guests repeatedly highlight the staff's warmth and efficiency, from the doorman to the concierge. The hotel's 9.5 staff rating reflects this consistency.
- Prime location near the V&A Waterfront — A short walk to the V&A Waterfront puts shopping, dining, and the red and blue bus tour stops within easy reach. The building's dockside past adds a sense of history.
- Spacious, well-designed rooms with mountain views — Rooms are described as nicely styled and good-sized, with many offering Table Mountain views and balconies. The 9.4 room rating indicates consistently high quality.
- High-quality dining with generous portions — Breakfast is a standout, with large portions and a wide selection. Dinner also earns praise for quality and value by UK standards.
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Worth weighing
4 to weigh- Specialist facilities come at a premium — While the hotel offers many amenities, some—like the airport shuttle and valet parking—are paid services. The price from £770 per night reflects the 5-star standard.
- Check-out is early compared to some — Guests must check out by 11:00, with a window from 10:00. While standard for many city hotels, it may feel rushed for leisure travellers.
- No pets allowed — Travellers with pets will need to make other arrangements, as the hotel does not permit animals on site.
- Street and area noise possible — Located in the vibrant Portswood Ridge area, guests may experience some ambient noise, though no specific complaints were found in recent reviews.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium Double or Twin Room Mountain View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Junior Suite Mountain View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Executive Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Presidential Suite Mountain View
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Currency exchange
- Luggage storage
- No smoking on site
- Key card access
Wellness & Leisure
- Saltwater pool
- Spa & wellness centre
- Solarium
- Sauna
- Fitness centre
- Sun loungers
Dining
- Restaurant
- Bar/ Lounge area
- Room service
- In-room breakfast
- Special diet menus
Services
- Paid airport shuttle
- Valet parking
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Free toiletries
- Flat-screen TV
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 709 reviews
Booking.com · 8.8 · 709 reviews
8.8Verified guest“Breakfast was generous and excellent, setting up the day. Staff remembered my name, and the view of Table Mountain during breakfast was a highlight.”
8.8Verified guest“The hotel is well-sized—big enough for great facilities yet small enough to feel personal. Lovely decor, polite and helpful staff, and very good food at both breakfast and dinner, reasonably priced by UK standards.”
8.8Verified guest“The staff, from the doorman to the waiters, were outstanding.”
8.8Verified guest“One of the best hotels in Cape Town. Being so close to the Waterfront was a big plus.”
8.8Verified guest“Nothing was too much trouble—spotless, trendy boutique hotel with nicely styled, good-sized rooms and attentive staff. Breakfast was hot, delicious, and had plenty of choices.”
8.8Verified guest“The ambiance, service, food and wine, and location near V&A shopping and dining, with Table Mountain in view, made for a memorable stay.”
04 — Location
Getting around Cape Town
The property sits in Cape Town.
V&A Waterfront: A short walk away, offering shopping, dining, and the historic waterfront atmosphere that the hotel's building echoes.
Cape Town International Convention Centre: About 25 minutes' walk from the hotel, making it a practical option for conference attendees.
Table Mountain: Visible from many rooms, enhancing the sense of Cape Town's natural backdrop.
Portswood Close, Portswood Ridge, Cape Town, Western Cape, 8001, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 10:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 37 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 10:00 to 11:00.
Are pets allowed at the hotel?
No, pets are not allowed on site.
Is parking available?
Yes, parking is available, and valet parking is also offered as a paid service.
Does the hotel offer airport shuttle service?
Yes, there is a paid airport shuttle available.
What dining options are there?
The hotel has a restaurant and bar/lounge area, with in-room breakfast and special diet menus available.
Are there facilities for guests with disabilities?
Yes, the hotel offers rooms and facilities for disabled guests, plus a lift for easy access.
The bottom line
Queen Victoria Hotel By Newmark is a well-regarded 5-star choice in Cape Town, especially for those who value attentive service and a location near the V&A Waterfront. The high room and staff ratings suggest a reliable, comfortable stay, though the premium price and limited check-out window are considerations.
8.8Overall rating: 8.8 from 709 reviews
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